RainBarrelParts.com Policy Page

Privacy Policy:
RainBarrelParts.com web site does not collect information on visitors except to gauge site statistics. Typical information includes:

  • Date, time, and length of your visit
  • Which pages you visited
  • Your Internet service provider
  • Your web browser
  • Your computer operating system

Any personal information such as your e-mail, shipping, or billing address is used only to communicate with you about our products and services. We do not sell or otherwise share your information with third parties.

Shipping Policy:
All orders are shipped within three (3) business days of receipt. We are currently using FedEx Ground and USPS as our primary carriers. Customers orders shipped via FedEx, and USPS will receive an email with the tracking number included. If an order cannot filled within three business days, an email or phone call will advise you as to when the product(s) will ship. You have the option of canceling your order and receiving a full refund or allowing us to fulfill your order as soon as we are able.

Return policy:
All products are subject to a 25% restocking fee (not including shipping) and must be in 'like new' resale condition. You must email us with your request to return an item within 10 days of your purchase. We will generate a Return Authorization Number within three business days. The RAN must be placed on the shipping label. Items returned without an RAN or not considered in 'like new' resale condition will not be accepted for return and will be disposed of upon reciept. Orders accepted for return are returned at the customers expense and should be sent "signature requested" and properly insured.

Shopping Cart:

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